Shipping Information
Last updated: March 31, 2026
Thank you for shopping with us. This Shipping Information page explains how orders are processed, shipped, and delivered when you purchase from our store.
Jetspeed Companies, LLC operates this store and provides the following shipping terms to help customers understand expected delivery timelines, shipping charges, and order handling procedures.
1. Shipping Destination
We currently ship to:
United States only
At this time, we do not offer international shipping.
2. Order Cut-Off Time
Orders are processed based on the following daily cut-off time:
Order cut-off time: 5:00 PM Pacific Time (PT)
Orders placed after the cut-off time will be considered received on the next business day.
3. Order Processing Time
All orders are subject to a standard processing time of:
2 to 3 business days
Processing time includes order review, product preparation, packaging, quality checks, and transfer to the shipping carrier.
Orders are processed on:
Monday through Friday
Orders are not typically processed on weekends or U.S. public holidays.
4. Shipping Rate
We currently offer the following standard shipping rate:
Flat rate shipping: $4.99
The shipping charge will be shown at checkout before you complete your order.
5. Estimated Transit Time
After an order has been processed and dispatched, the estimated shipping transit time is:
7 to 9 business days
Transit time refers to the period after the package has been handed over to the shipping carrier and is in transit to the delivery address.
6. Total Estimated Delivery Time
The total estimated delivery time is based on both processing time and shipping transit time:
Total estimated delivery time: 10 to 12 business days
This estimated timeframe includes:
- Processing time: 2 to 3 business days
- Transit time: 7 to 9 business days
Please note that delivery times are estimates only and are not guaranteed.
7. Tax Information
Tax: 0%
No additional sales tax is applied unless otherwise required by applicable law or future legal changes.
8. Shipping Confirmation and Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, if available.
Please allow a reasonable amount of time for tracking updates to appear after shipment confirmation is issued.
9. Delivery Delays
While we work to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
- carrier delays
- weather conditions
- high shipping volume
- incorrect or incomplete shipping address
- supply chain interruptions
- holiday-related slowdowns
In such situations, delivery may take longer than the estimated timeframe.
10. Incorrect Address Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is delayed, returned, or undeliverable due to incorrect, incomplete, or invalid address information provided by the customer, additional shipping fees or delays may apply.
11. Undeliverable or Returned Packages
If a package is returned to us as undeliverable, refused, or unclaimed, we may contact you to arrange reshipment where applicable.
Additional shipping charges may apply for reshipment if the failed delivery was caused by customer-provided address errors or failure to receive the package.
12. Lost or Delayed Shipments
If your order has not arrived within the expected delivery window, please contact us so we can review the shipment status and assist you as appropriate.
We will make reasonable efforts to help investigate carrier-related delivery issues.
13. Contact Information
If you have any questions regarding shipping, delivery timelines, or order status, please contact:
Jetspeed Companies, LLC
Address: 2702 Pala Way, Laguna Beach, California 92651, United States
Phone: (949) 494-2996